Terms of Services

1. Overview

This website is operated by GoblinTechKeys. Throughout the website, the terms “we”, “us”, and “our” refer to GoblinTechKeys.
GoblinTechKeys provides this website, including its information, content, features, enquiry forms, newsletter subscription features, and other services available through the website, subject to your acceptance of these Terms of Service (“Terms”).

By accessing or using any part of our website, submitting an enquiry, requesting a quotation, subscribing to our newsletter, or otherwise interacting with the website, you agree to be bound by these Terms.If you do not agree with these Terms, please do not use the website.These Terms apply to all visitors and users of the website.We may update these Terms from time to time. Any changes will become effective when the updated Terms are posted on this page.
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2. Website Purpose

The GoblinTechKeys website is primarily intended to:
● Provide information about our products and services
● Showcase previous projects, case studies, and customisation capabilities
● Allow visitors to submit project enquiries
● Allow visitors to request quotations
● Provide information about potential collaborations or partnerships
● Allow visitors to subscribe to marketing communications or newsletters
● Provide information about GoblinTechKeys and our work

The website does not currently provide an online checkout or direct purchasing facility.

Submitting an enquiry, requesting a quotation, or contacting us through the website does not itself constitute an order, purchase, or binding agreement.
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3. Eligibility and Use of the Website

By using this website, you confirm that you are legally capable of agreeing to these Terms. You may use the website only for lawful purposes.

You must not use our website:
● For any unlawful or fraudulent purpose
● To violate any applicable law or regulation
● To infringe our intellectual property rights or those of another party
● To submit false, misleading, or fraudulent information
● To transmit viruses, malware, harmful code, or other malicious material
● To interfere with the operation or security of the website
● To attempt to gain unauthorised access to our systems
● To collect or scrape personal information from other users
● To spam, phish, crawl, scrape, or otherwise misuse the website
● To impersonate another person or organisation
● To use the website in a manner that may harm GoblinTechKeys, our customers, partners, or other users

We reserve the right to restrict or terminate access to the website if we reasonably believe these Terms have been violated.
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4. Enquiries and Requests for Quotations

Visitors may use our website to submit enquiries relating to products, custom projects, events, partnerships, corporate gifting, merchandise, or other services.

When submitting an enquiry, you may be asked to provide information such as:
● Your name
● Company name
● Email address
● Phone number
● Product requirements
● Estimated quantity
● Project timeline
● Event details
● Delivery location
● Artwork or branding requirements
● Other relevant project information

You agree that information submitted through our enquiry forms will be accurate to the best of your knowledge. Submitting an enquiry does not create a binding contract between you and GoblinTechkeys.
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5. Quotations and Project Information

Any quotation, estimate, pricing information, lead time, product specification, production timeline, delivery estimate, or recommendation provided through the website or following an enquiry is subject to confirmation.

Unless otherwise stated in writing, quotations may be subject to changes based on factors including:
● Final quantity
● Product specification
● Customisation requirements
● Artwork
● Packaging requirements
● Shipping destination
● Production schedule
● Material availability
● Currency changes
● Shipping costs
● Taxes, duties, or import requirements
● Requested delivery date
● Other project-specific requirements

A project will only proceed once the relevant commercial arrangements have been agreed.

This may include acceptance of a quotation, invoice, purchase order, payment terms, production proof, design approval, or another written agreement between GoblinTechKeys and the customer.
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6. Orders and Separate Commercial Agreements

Products cannot currently be purchased directly through the website. Any order placed with GoblinTechKeys following an enquiry will be governed by the applicable:
● Quotation
● Invoice
● Purchase order
● Order confirmation
● Payment terms
● Production terms
● Shipping terms
● Written agreement
● Or other commercial terms agreed between GoblinTechKeys and the customer

If there is any conflict between these website Terms and specific terms contained in an accepted quotation, invoice, purchase order, or written customer agreement, the terms of the specific commercial agreement will apply to that transaction to the extent of the conflict.
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7. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, dimensions, materials, colours, and other information displayed on our website are accurate.However, because many GoblinTechKeys products are customised, actual products may vary from photographs, digital mockups, prototypes, samples, or website representations.
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Variations may occur due to factors including:
● Screen colour settings
● Printing processes
● Materials
● Manufacturing tolerances
● Production batches
● Custom artwork
● Lighting
● Photography
● Finishing techniques

Images displayed on our website may include prototypes, previous customer projects, mockups, or examples intended to demonstrate customisation possibilities.Website content should therefore be treated as general product information unless a specification has been specifically confirmed in writing for your project.
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8. Pricing

Where prices are displayed on the website, they are provided for general informational purposes unless expressly stated otherwise. Prices may change without notice.

Final project pricing may depend on the customer's:

● Quantity
● Product selection
● Design requirements
● Customisation
● Packaging
● Shipping destination
● Timeline
● Additional services

The final price applicable to a project will be stated in the relevant quotation, invoice, or other written commercial agreement.
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9. Production and Delivery Information

Any production or delivery timeline displayed on our website is an estimate unless specifically confirmed in writing.

Actual timelines may vary depending on:
● Order quantity
● Product complexity
● Customisation
● Artwork approval
● Material availability
● Production capacity
● Public holidays
● Shipping conditions
● Customs processing
● Delivery destination
● Events outside our reasonable control

A required event date or in-hand date should be communicated to GoblinTechKeys before the project is confirmed.Specific production and shipping commitments will be governed by the relevant quotation or order agreement.
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10. Customer Artwork, Logos and Intellectual Property

Customers may submit logos, trademarks, artwork, graphics, photographs, illustrations, designs, text, brand assets, or other materials to GoblinTechKeys for use in a project.

By submitting such material, you confirm that:
● You own the material; or
● You have received the necessary permission, licence, or authorisation to use and reproduce it; and
● Our use of the material for your requested project will not infringe the rights of another party.

You are responsible for ensuring that any material submitted to GoblinTechKeys can legally be reproduced.GoblinTechKeys may refuse to reproduce any material if we reasonably believe that ownership or permission is unclear, or that the material may infringe intellectual property rights or applicable laws.

If a third party makes a claim relating to artwork or other material supplied by you, you are responsible for demonstrating that you have the necessary rights or permissions.This updates the same principle already contained in your existing Terms, which requires customers to hold commercial reproduction rights for submitted designs
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11. GoblinTechKeys Intellectual Property

Unless otherwise stated, all content on this website is owned by, licensed to, or used with permission by GoblinTechKeys.

This may include:
● Website design
● Text
● Graphics
● Photography
● Videos
● Product imagery
● Illustrations
● Layout
● Branding
● Icons
● Product concepts
● Case study content
● Website code
● GoblinTeckeys trademarks and logos

You may view and use website content for personal or legitimate business evaluation purposes.You may not reproduce, distribute, modify, republish, sell, commercially exploit, or create derivative works from our website content without our prior written permission, except where permitted by law. Third-party logos, trademarks, and brand assets displayed in case studies or previous projects remain the property of their respective owners.
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12. Case Studies and Previous Projects

Our website may display projects completed for customers, partners, brands, agencies, or organisations.Such content is intended to demonstrate examples of our capabilities and past work.Third-party brand names, logos, and trademarks remain the property of their respective owners.Their appearance on our website does not imply that the trademark owner owns, operates, or endorses GoblinTechKeys unless expressly stated.
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13. User Submissions and Communications

When you voluntarily submit information, suggestions, project ideas, feedback, questions, or other communications to us, you grant us permission to use that information as reasonably necessary to:
● Respond to your enquiry
● Develop ideas for your project
● Prepare quotations
● Provide our services
● Improve our products and services
● Maintain business records

However, ownership of customer-provided intellectual property remains subject to the applicable intellectual property rights.Submitting an idea or brief to us does not automatically transfer ownership of your underlying intellectual property to GoblinTechkeys.
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14. Confidential Information

Please do not submit highly sensitive, confidential, proprietary, or trade-secret information through general website forms unless necessary.Submitting information through our website does not, by itself, create a confidential relationship or non-disclosure agreement between you and GoblinTechKeys.Where a project requires confidentiality, the parties may enter into a separate non-disclosure agreement or other written confidentiality arrangement.
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15. Newsletter and Marketing Communications

You may have the option to subscribe to newsletters or other marketing communications from GoblinTechkeys.
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If you subscribe, we may send you communications relating to:
● New products
● Product ideas
● Case studies
● Company news
● Events
● Customisation ideas
● Industry insights
● Promotions
● Offers
● Other GoblinTechKeys updates

You may unsubscribe at any time by clicking the unsubscribe link contained in our marketing emails.Unsubscribing from marketing communications will not prevent us from sending necessary communications relating to an enquiry, quotation, project, or existing business relationship.
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16. Personal Information and Privacy

The submission and processing of personal information through our website is governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and share information when visitors:
● Browse our website
● Submit enquiries
● Request quotations
● Contact us
● Subscribe to newsletters

Please review our Privacy Policy for further information.Your existing Terms already direct personal-information handling to the Privacy Policy, and that approach remains appropriate for the new website.
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17. Cookies

Our website may use cookies and similar technologies for purposes such as:
● Website functionality
● Security
● Analytics
● Performance
● Remembering preferences
● Measuring website usage
● Marketing, where applicable

More information about our use of cookies is available in our Privacy Policy or cookie notice, where applicable.
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18. Third-Party Services and Tools

Our website may use or integrate third-party services and technologies.
These may include services relating to:
● Website hosting
● Analytics
● Forms
● Customer relationship management
● Email marketing
● Cloud storage
● Social media
● Videos
● Maps
● Marketing
● Other website functionality

These third-party services may be governed by their own terms and privacy policies.GoblinTechKeys does not control all third-party platforms and is not responsible for their independent practices, availability, security, or content.
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20. Accuracy of Website Information

We aim to keep the information on our website accurate and up to date.However, the website may occasionally contain:
● Typographical errors
● Outdated information
● Inaccuracies
● Omissions
● Changes in product specifications
● Changes in availability
● Changes in pricing
● Changes in production timelines

We reserve the right to correct, update, remove, or modify website information at any time without prior notice.The website may also contain historical project information that is provided for reference and may not reflect our current products, pricing, specifications, or capabilities.
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21. Availability of Products and Services

Products, materials, colours, packaging options, production capabilities, and services displayed on the website may change from time to time.Displaying a product or service on the website does not guarantee that it is currently available.

We reserve the right to:
● Change products
● Change product specifications
● Introduce new products
● Discontinue products
● Change available colours or materials
● Change minimum order quantities
● Change pricing
● Change production processes
● Change services

without prior notice.
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22. Prohibited Uses

You may not use this website or its content:

1. For unlawful purposes
2. To encourage another person to participate in unlawful activity
3. To violate applicable laws or regulations
4. To infringe our intellectual property rights
5. To infringe another party's intellectual property rights
6. To submit intentionally false or misleading information
7. To transmit malware, viruses, or malicious code
8. To collect personal information about others without authorisation
9. To spam, phish, scrape, crawl, or interfere with the website
10. To circumvent website security
11. To impersonate another individual or company
12. To interfere with the normal operation of the website
13. To use automated systems in a manner that creates an unreasonable burden on the website
14. For fraudulent, abusive, threatening, defamatory, or otherwise unlawful activity

We reserve the right to restrict access to the website where these Terms are violated.
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23. Disclaimer of Warranties

We make reasonable efforts to maintain the availability, accuracy, and security of our website.

However, we do not guarantee that:
● The website will always be available
● Access will be uninterrupted
● The website will be error-free
● All information will always be current or complete
● The website will be free from every security vulnerability
● Third-party services will always remain available

The website and its content are provided on an “as is” and “as available” basis to the extent permitted by applicable law. Nothing in these Terms excludes any warranty or right that cannot legally be excluded under applicable law.
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24. Limitation of Liability

To the maximum extent permitted by applicable law, GoblinTechKeys and its directors, employees, officers, affiliates, agents, contractors, suppliers, and service providers will not be liable for indirect, incidental, special, punitive, or consequential losses resulting from:
● Your use of the website
● Your inability to access the website
● Reliance on general website information
● Third-party websites or services
● Loss or corruption of data
● Website interruptions
● Security incidents outside our reasonable control

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation would be unlawful.Specific liabilities relating to a confirmed customer order may be governed by the quotation, invoice, purchase order, or other commercial agreement applicable to that project.

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25. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless GoblinTechKeys and its directors, officers, employees, affiliates, agents, contractors, suppliers, and service providers from claims, losses, liabilities, damages, and reasonable costs arising from:
● Your breach of these Terms
● Your unlawful use of the website
● Your infringement of a third party's rights
● Artwork or intellectual property supplied by you without the necessary rights or permission
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26. Events Outside Our Control

GoblinTechKeys will not be responsible for delays or failures caused by circumstances outside our reasonable control.These may include:
● Natural disasters
● Severe weather
● War
● Civil unrest
● Government action
● Epidemics or pandemics
● Labour disruption
● Transportation disruption
● Customs delays
● Supply-chain interruption
● Internet or telecommunications failure
● Power outages
● Cybersecurity incidents
● Carrier delays
● Other events outside our reasonable control

Specific project obligations may also be subject to the applicable commercial agreement between GoblinTechKeys and the customer.
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27. Severability

If any provision of these Terms is determined by a court or competent authority to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.The remaining provisions will continue to remain valid and enforceable.
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28. No Waiver

If GoblinTechKeys does not immediately exercise or enforce a right under these Terms, that does not constitute a waiver of that right.A waiver will only be effective where expressly confirmed by us in writing.
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29. Termination

These Terms remain effective while you use our website. You may stop using our website at any time. We may restrict, suspend, or terminate access to all or part of the website where we reasonably believe:
● These Terms have been violated
● The website has been misused
● Access creates a security risk
● Restriction is required by law

Provisions that by their nature should continue following termination will remain effective, including provisions relating to intellectual property, liability, indemnification, and governing law.
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30. Entire Agreement

These Terms, together with our Privacy Policy and any other policies expressly referenced on the website, constitute the agreement governing your use of the website.However, specific customer projects may be governed by separate quotations, invoices, purchase orders, NDAs, agreements, or other commercial terms.Those project-specific agreements remain separate from these general website Terms.
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31. Governing Law

These Terms of Service and your use of the website shall be governed by and interpreted in accordance with the laws of Malaysia, without prejudice to any mandatory consumer or privacy rights that may apply under another applicable jurisdiction.This maintains the governing-law position stated in your existing Terms.
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32. Changes to These Terms

We may update, modify, or replace these Terms from time to time to reflect changes to:
● Our website
● Products
● Services
● Business operations
● Technology
● Legal or regulatory requirements

The most current version will be published on this page.The Last Updated date at the top of the Terms will indicate when the latest revision was made.Your continued use of the website following the publication of updated Terms constitutes acceptance of those Terms to the extent permitted by applicable law.
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33. Contact Information

If you have any questions about these Terms of Service, please contact us at:
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Email: sales@goblintechkeys.com
Website: https://goblintechkeys.com/