Privacy Policy
GoblinTechKeys (“GoblinTechKeys”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, submitting an enquiry, or subscribing to our newsletter.
This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you.
Our website is intended primarily to provide information about our products and services and allow visitors to submit enquiries or contact our team. We do not currently accept purchases or process payments directly through the website.
1. Information We Collect
When you submit an enquiry, request a quote, or contact us through the website, we may collect information such as:
● Name
● Company name
● Email address
● Phone number
● Country or location
● Product or service you are interested in
● Estimated quantity
● Project timeline
● Event details
● Artwork, logos, files, or other materials you choose to provide
●Any additional information included in your message
We collect this information so that we can understand your enquiry, respond to you, prepare quotations or recommendations, and communicate with you regarding your potential project.
If you subscribe to our newsletter, we may collect:
● Your email address
● Your name, where provided
● Your subscription preferences
● Information relating to your interaction with our newsletters, where supported by our email service provider
We use this information to send you company updates, product news, ideas, case studies, promotions, or other marketing communications.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
When you visit our website, certain technical information may be collected automatically, including:
● IP address
● Browser type and version
● Device type
● Operating system
● Approximate location
● Pages viewed
● Referring website or source
● Time spent on the website
● Links or features you interact with
● Cookie and similar technology information
We may use this information to operate the website, understand how visitors use it, improve performance, and measure the effectiveness of our content and marketing.
2. How We Use Your Personal Information
● Respond to enquiries and requests for quotations
● Understand your project requirements
● Recommend suitable products, customisation options, or solutions
● Communicate with you about an existing or potential project
● Provide customer support
● Follow up on enquiries
● Send newsletters and marketing communications where you have subscribed or where otherwise permitted by applicable law
● Improve our website, products, services, and customer experience
● Analyse website traffic and visitor behaviour
● Prevent fraud, abuse, or security incidents
● Comply with legal and regulatory obligations
● Protect our rights, business, and users
We do not use information submitted through the website to process online purchases because purchases are not currently completed directly through the website.
3. Newsletter and Marketing Communications
● New products
● Customisation ideas
● Company updates
● Case studies
● Events
● Industry insights
● Offers and promotions
You can withdraw your consent or unsubscribe at any time by using the unsubscribe link included in our marketing email. Unsubscribing from marketing communications will not prevent us from contacting you where necessary regarding an enquiry, quotation, project, or other business communication you have initiated.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate properly and understand how visitors interact with it. Cookies are small files stored on your device when you visit a website. Depending on the services enabled on our website, cookies may be used for purposes including:
These cookies support basic website functionality, security, forms, and other essential features.
We may use analytics technologies to understand information such as:
● Which pages visitors view
● How visitors arrive at our website
● How long visitors spend on particular pages
● Which website features are used
This information helps us improve the website and understand which content is most useful to visitors.
Where applicable and subject to your consent where required, we may use marketing or advertising technologies to understand the effectiveness of campaigns or provide more relevant advertising. You can usually manage or disable cookies through your browser settings. Certain website features may not function properly if some cookies are disabled.
5. Sharing Personal Information
We do not sell your personal information.We may share personal information with trusted service providers where necessary to operate our website and business.
● Website hosting and website functionality
● Contact and enquiry forms
● Email and newsletter distribution
● Customer relationship management
● Analytics
● Cloud storage
● IT and security services
● Marketing services
● Professional services
These providers may only process information as necessary to provide services to us and are subject to their own privacy and security obligations.
● Comply with applicable laws or regulations
● Respond to a valid legal request
● Protect our rights or property
● Prevent fraud or security threats
● Protect the safety of GoblinTechKeys, our customers, or others
6. Third-Party Services and Links
Our website may contain links to third-party websites, social media platforms, or other external services We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of any third-party website or service you choose to use.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected. For example, enquiry information may be retained while we communicate with you regarding a potential project and for a reasonable period afterward for business, record-keeping, customer service, or legal purposes
Newsletter subscription information may be retained until you unsubscribe or request that your information be deleted, subject to any legal requirements that may require us to retain certain records. Retention periods may vary depending on the type of information and applicable legal requirements.
8. International Data Transfers
GoblinTechKeys works with customers, partners, and service providers in different countries. As a result, your personal information may be processed or stored outside the country in which you are located.
Where required by applicable law, we take reasonable steps to ensure that appropriate protections are in place when personal information is transferred internationally.
9. Your Privacy Rights
Depending on where you live, applicable privacy laws may give you certain rights regarding your personal information.
These may include the right to:
● Request access to the personal information we hold about you
● Request correction of inaccurate or incomplete information
● Request deletion of your personal information
● Request restriction of certain processing
● Object to certain uses of your information
● Request a copy of your information
● Withdraw consent where processing is based on consent
● Opt out of marketing communications
To exercise any applicable privacy rights, please contact us using the details at the bottom of this Privacy Policy.
We may need to verify your identity before completing certain requests.
10. European and UK Users
If you are located in the European Economic Area (“EEA”) or United Kingdom, we may process your personal information on one or more of the following legal bases:
These may include the right to:
● Your consent
● Taking steps at your request before entering into a contract
● Performance of a contract
● Compliance with a legal obligation
● Our legitimate business interests, provided those interests do not override your fundamental rights and freedoms
Where we rely on consent, you may withdraw your consent at any time.
You may also have the right to lodge a complaint with your local data protection authority.
11. California and Other U.S. Privacy Rights
Residents of certain U.S. states may have additional rights under applicable privacy laws, including rights to access, correct, delete, or obtain information about how their personal information is used.GoblinTechKeys does not sell personal information in exchange for money.
If our use of personal information is considered “sharing,” “targeted advertising,” or a “sale” under any applicable U.S. privacy law, additional opt-out rights may apply.You may contact us to exercise any rights available to you under applicable law.
12. Children’s Privacy
Our website and services are intended for businesses and general adult audiences and are not directed toward children.We do not knowingly collect personal information from children where parental or guardian consent would be required by applicable law
.f you believe that a child has provided personal information to us without appropriate consent, please contact us and we will take appropriate steps to address the request.
13. Security
We take reasonable administrative, technical, and organisational measures designed to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
14. Do Not Track
Some browsers provide a “Do Not Track” setting.Because there is currently no universally accepted standard for responding to these signals, our website may not automatically respond to all Do Not Track requests.Where required by applicable privacy law, we will honour legally recognised browser-based privacy signals
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, services, technology, business practices, or legal requirements.When we make changes, we will update the Last Updated date at the top of this page.We encourage you to review this Privacy Policy periodically.
16. Contact Us
If you have questions about this Privacy Policy, would like to exercise your privacy rights, or have concerns about how your personal information is handled, please contact us at:
GoblinTechKeys
Email: sales@goblintechkeys.com
Website: https://goblintechkeys.com/
